Align the organization infrastructure with new technology and processes
	Design the organization to maximize Supply Chain Management benefits
	Enable efficient and productive operations with the right people, skills, and corporate culture
	Align incentive programs that drive profitable growth
	Identify and manage transition risks

"People manage supply chains, and people provide true customer service. 2005 will find companies worrying more about training, retention, diversity, and the human factors. . those companies that fall behind on people are the next to fall behind on value.no brand, technology, or strategy can overcome dissatisfaction or mediocrity among management, the work force or customers. "

-Gene Tyndall, SCEA Partner, 10 January 2005 Journal of Commerce